CBC Update - RealBridge Support Information 13-March-2022
03 366 1516 | office@chchbridge.co.nz | www.chchbridge.co.nz
March 13, 2022
CBC Update - RealBridge Support Information 13-March-2022
For the latest support information from RealBridge (on-line) for members, see below.
First on-line club session Sunday at 7pm.
******************************************
This is the latest support information for RealBridge.
We would be grateful if you would share this information with your players and directors. In particular, if you have iPad users who haven’t already changed their settings as we recommend, please encourage them to do the changes.
Some clubs have reported that there are some specific players who apparently cause other players to have connection problems. This is a symptom of the iPad/Mac problems described below. The players who are affected will be iPad or Mac users. It can be prevented by making the recommended changes on the iPad or Mac (that in, on the machines that are having the connection problem, not on the machine that seems to trigger the problem.)
If your players or tournament directors have problems during a session, please ask them to contact us. We are keen to help, but we can’t help unless we know that there is a problem.
Below is a suggested email for you to send to your players, with all the relevant information.
Contacting RealBridge for help
RealBridge are very happy to help with technical problems relating to RealBridge.
If you would like help with any issue related to RealBridge, please contact them:
Email: support@realbridge.online
Telephone (UK): 0794 232 2209 or 0772 692 0784
Telephone (non-UK): +44 794 232 2209 or +44 772 692 0784
Telephone support is available 07:00 – 23:00 UK time (GMT).
If you have a problem during a session, please ring RealBridge at the time. This applies both to players and to directors.
If you often have problems with RealBridge, please contact RealBridge for advice.
If you are outside the UK and would like to avoid international calling charges, please email RealBridge with your phone number and a short explanation of the problem, and we will call you back.
iPads with iOS 15
This is the advice that we first circulated in December 2021. Many iPad users have followed the advice, and now have no more problems.
The latest release of iOS – version 15 – causes problems when playing on RealBridge. The symptoms are:
- Loss of video and/or audio.
- Freezing, so that you can’t click anything.
The problem may occur at every table, or it may only occur against some opponents.
There is no need to suffer these problems – RealBridge have a solution which takes a few minutes to do. It will solve the problem permanently.
If you have iOS 15, please do follow RealBridge’s advice. Even if you are not having problems now, this will prevent you from having problems in the future.
If you have an iPad with iOS 15, and you have not already updated your iPad as recommended by RealBridge in December/January, there is a settings change that you should make.
RealBridge are very happy to talk you through the procedure. You can contact them on the number above. It will take only a few minutes.
If you are happy to make the changes yourself, please see:
- For experienced users: https://realbridge.online/settings-change-ios-15.html
- Step-by-step instructions, with pictures: https://realbridge.online/media-support-settings-change-ios-15-detailed.html
If you have an iPad with iOS 15, and you have already updated your iPad
as recommended by RealBridge on or after 8 December, we also recommend that you upgrade to iOS 15.3.1. You do not need to make any other settings changes.
If you have made the changes but you are still having problems, please contact RealBridge, and they will help you to check your settings.
If you don’t know which version of iOS you have, see https://realbridge.online/media-support-settings-change-ios-15-detailed.html#check_ios_version, or contact RealBridge for help.
For all iPads with iOS 15, you should use Safari, not Google Chrome.
MacBooks and iMacs with Monterey or Safari 15
If you have a Mac that has been upgraded to macOS Monterey, and you use Safari, please see the instructions here:
If you have a Mac that has not been upgraded to macOS Monterey, but does have Safari 15, and you are experiencing freezing or loss of audio, also please see the instructions here:
Thanks.
Andy Bowles
RealBridge
https://realbridge.online
RealBridge support: +44 (0) 794 232 2209

Canterbury Holiday Pairs: There is no requirement to pre-register for this tournament. You can play all or anyone of the sessions. Note: No concession cards for these sessions as it is a tournament. Partner wanted? Please contact the office if you are wanting a partner for the holiday pairs in January. Sat 3rd, Tues 6th, Thurs 8th January. Holiday Bridge: please refer to the website Home Page and scroll down for session times. Volunteer players wanted for 2026: To be helpers at the beginner lessons or to be a spare player for the sessions. A roster will be made up once we get enough volunteers. See the foyer noticeboard or email the office if you can help. Sessions are Monday and Wednesday evenings Juniors/Tuesday Mornings /Sundays Beginner Bridge Lessons starts Wednesday, January 28 for 13 weeks. Tutor: Shirley Newton Back to Bridge refresher course: Starts Monday, February 2nd for six weeks. Tutor: Leon Meier Need a partner for 2026: Please contact the partner finder for your session: If you require a partner for any session, the following people might be able to help. Please leave a message so that they can return your call. Monday afternoon: Ian Familton - 027 480 1514 Monday night: Peg Butterfield - 388-4286 or 021 0298-4534 Tuesday morning: Players can come without a partner Tuesday night: Janet Keen - 027 463 2005 (ring or text) Wednesday night: Lizzie Thompson - 384-3636 or 027 647-8215 (text only) (Juniors can come without a partner) Thursday night: Sue Southen - 027 489 8572 Friday daytime: Norma Loomes - 027 403 9339 Sunday afternoon: Lizzie Thompson - 384-3636 or 027 647-8215 (All players can come without a partner) If you arrive without a partner, the Club will guarantee a game at the Monday Junior, Tuesday morning, Wednesday Junior and Sunday sessions only. Other grades should use the partner finder. Wishing you a Merry Christmas and a Happy New Year!

Sharp Defence by Christchurch players in international competitions by Jan Alabaster. Click on the following link to read the article: https://www.dropbox.com/scl/fi/36d370eaw0vv0kiw0n9p5/Sharp-Defence-Updated.pdf?rlkey=obh81hltduoayhrrud7iw0i2p&st=qdznsbo6&dl=0 . (The full article didn’t appear in the last newsletter.) Holiday Bridge Sessions: Open to all! Friday 19 December: 10.20am. BYO Lunch. Sunday 21 December: 1pm Monday 22 December: Afternoon 1pm & Evening 7.20pm Tuesday 23 December: Morning 10.20am & Evening 7.20pm Sunday 28 December: 1pm Monday 29 December: Afternoon 1pm & Evening 7.20pm Tuesday 30 December: Morning 10.20am & Evening 7.20pm Canterbury Holiday Pairs: Proudly sponsored by: Maxwell Plumbing Saturday 3rd, Tuesday 6th, Thursday 8th Jan. All sessions start at 7.20pm No prior entry required. Friday Bridge starts back on January 2nd, 10.20am. BYO Lunch.

Canterbury Regional Committee: The Canterbury Regional Committee is seeking two more volunteers to be part of the Regional Bridge committee. Please contact Sarah Garland (Club member) if you are interested. Club Subscriptions: Invoices have been sent out to members via email. If you have not received an email, please let the office know. Reminder: the sub is $90 if paid before the 31st January, 2026 otherwise it will be $100. Canterbury Charity Pairs: Date: Saturday 13th December. Enter on-line. Canterbury Holidays Pairs: Proudly sponsored by Maxwell Plumbing; Dates: Saturday 3rd, Tuesday 6th and Thursday 8th January. Please Note: there is an error in the Match programme book under the Tuesday and Thursday sessions with the Saturday date to confirm it is the 3rd not the 1st Jan as stated). Christmas Bridge Sessions: Monday 22nd and 29th December: 1pm and 7.20pm Tuesday 23rd and 30th December: 10.20am and 7.20pm Sessions are open to all. Handbags: Please can members hang their handbags either on the back or completely under their chair. A member tripped over a handbag strap which caused an injury. 2026 Match Programme Books: These are now available to be picked up from the club. One copy per member. Ron Klinger Seminar: this Friday at 2.15pm. Please contact the office if you are wanting to attend. Cost $25 Friday Night Rubber Bridge: this Friday at 6.30 – 8.30pm, last one for the year. All welcome, no partner required.

Tournament Results: Congratulations to Paul Taggart & Peter Foster (Levin) who won the NZ Junior pairs at Congress. The Sunday Junior section will restart this coming Sunday at 12.50pm. No partner required Garden Working Bee: This Saturday 29th November, 9.30am until midday. Club Subscriptions: Invoices have been sent out to members via email. If you have not received an email, please let the office know. We do have a few to hand out to members who do not have an email. Reminder: the subscription is $90 if paid before the 31st January, 2026 otherwise it will be $100 from the 1st February, 2026. Tuesday Morning Bridge: No partner required. Be seated and ready to play by 10:20 am.

Tournament Results: Congratulations to all our Christchurch players! NZ Congress Intermediate Teams: 1st: Tina Sims, Jane Walders, Bridget O’Brien, Jessie Palenato 2nd: Maureen Power, Sue Walls, Jeff & Rhondda Bergman NZ Regional Champs Women's Teams: 1st: Margaret Burgess / Shirley Newton / Sue Southen/ Pam Tibble NZ Intermediate Teams: 1st: Tina Sims, Jane Walders, Bridget O’Brien, Jessie Palenato 2nd: Leon Hammond & Kat Holmes with Pamela Jensen & Diane Waite (New Plymouth) NZ Intermediate Swiss Pairs: 2nd: Jessie Pelenato and Tamati Grieg (Wanganui) NZ Junior Swiss Pairs: 1st: Sally Shelton & Kate Harris Congress Intermediate Teams: 1st: Tina Sims, Jane Walders, Bridget O’Brien, Jessie Palenato Congress Senior Teams: 1st: Jane Morris / Pam Tibble /Ian Southen / Kelvin Tibble / Sue Southen NZ Restricted Pairs: 3rd: Paul Tomlinson & Sandy Buzzard NZ Intermediate Pairs: 4th: Jane Walders & Tina Sims Congress Open Matchpoint Swiss Pairs: 1st: Tim Schumacher & Fraser Rew (Australia) Congress Intermediate Matchpoint Swiss Pairs: 3rd: Jenny Shore & David Riley Jan Cormack Cup (for highest placed women's team in NZ Open Teams): Shirley Newton/Margaret Burgess/ Jenny Wilkinson/ Jane Morris Remember: if you place well in a tournament please remember to email the office and with photos if you have them. If any of the above have photos please email them to the office for the December newsletter. Newest Grandmaster: Congratulations to Sarah Garland obtaining Grand-Master status while up at the National Congress. Office Hours: As Sue is on holiday this week, Neal Phillips will be in the office from this Wednesday until Friday between the hours of 9am and 1pm. Saturday Night Bridge is this Saturday 22nd November, 7pm start. Garden Working Bee: Date: Saturday 29th November. 9.30am until midday. Convenor Elections: These will be held on the week of the 24th November. Candidates can register their names on the candidate form on the foyer noticeboard.

Please note the following changes in dates for: November Wednesday Tutorial: has been postponed until Wednesday, December 3rd. Friday Night Bridge: has been postponed from Friday 7th November to Friday 5th December. Saturday Night Bridge: has been postponed until Saturday 22nd November. Upcoming Tuesday and Thursday session event changes: Due to the National congress week been moved this year. The events on the Tuesday and Thursday have been amended and brought forward one week. Tuesday: Winners Trophy will start next Tuesday 28th October with November 11th being an open session. Thursday: Summer Ladder will start on Thursday 30th October with the 13th November being an open session. Tournament Results: Canterbury Interclub Teams: Christchurch won the Canterbury Interclub Teams last weekend. The winning team members: OPEN: 1st Liz Fitzgerald / John Kruiniger and Pam Tibble / Sue Southen INTERMEDIATE: 2nd Jessie Pelenato / Leo Hammond and Jane Walders / Tina Sims JUNIOR: 2nd Robert Bijl /Bronwyn Bijl and Emma Fitzgerald / Finley Duncan Volunteer Register: in case of a medical emergency. If you are a doctor, nurse or first aider and would be willing to be on the Emergency register, can you please email the office and the sessions you would normally attend.

November Wednesday Tutorial: This has been postponed until the first Wednesday in December i.e. Dec 3rd. Friday Night Bridge: This has been postponed from Friday 7th November to Friday 5th December. Upcoming Tuesday and Thursday session event changes: Due to the National congress week been moved this year. The events on the Tuesday and Thursday have been amended and brought forward one week. Tuesday: Winners Trophy will start next Tuesday 28th October with November 11th being an open session. Thursday: Summer Ladder will start on Thursday 30th October with the 13th November being an open session. Volunteer Register: in case of a medical emergency. If you are a doctor, nurse or first aider and would be willing to be on the Emergency register, can you please email the office and the sessions you would normally attend.

T ournament Results: Loveblock NZ Wide Pairs Our best placed pair 88th of 818 – Fiona Temple / John Kruiniger Canterbury All Grades Open: 1st – Kathryn Tennant / Jane Lennon Restricted Open: 1st – Judy Parkinson / Megan Eddy Intermediate: 1st – Kat Holmes / Jessie Pelenato Volunteers wanted for the upcoming Tournament Director Assessment Weekend Dates: Sat 25/Sun 26/Mon 27 October The volunteers will be used for scenarios – they are ‘players’ at a table, we provided them with a situation and the directors each come over, one at a time, to make a ruling. We need 4 people at any one time. Sign up list on the foyer noticeboard or email the office. Canterbury Interclub Teams: Date & Time: Sunday, November 2nd, 10 am Venue: Crockford’s Bridge Club If you wish to be put forward for consideration to represent the Club please either enter your names in the foyer or email the Club. Entries can be as teams or pairs. The tournament sub-committee will select teams to represent the Club in the 3 categories: Junior, Intermediate, & Open (Categories based on NZ Bridge rating points). The Club pays for the entry fees. Sign up in the foyer or email the office. Obituary: It is with great sadness to hear of the passing of Anna Bullen. She was a member here for over 50 years. A service to celebrate Anna’s life will be held on Tuesday 28th October at 2pm. Venue: St Barnabas Church, 8 Tui Street, Fendalton. Labour Weekend bridge sessions: The Sunday, and both Monday afternoon and evening sessions are open to all. Added 24-Oct-2025 Club Grade Promotions: Congratulations to the players who have been promoted. There is a list of names up on the foyer noticeboard. Interclub Team members representing the Christchurch Club: Congratulations to the following players who will be representing the club in the upcoming Interclub teams. OPEN Liz Fitzgerald / John Kruiniger Pam Tibble / Sue Southen INTERMEDIATE Jessie Pelenato / Leo Hammond Jane Walders / Tina Sims JUNIOR Robert Bijl /Bronwyn Bijl Emma Fitzgerald / Finley Duncan Upcoming Tuesday and Thursday session event changes: Due to the National congress week been moved this year. The events on the Tuesday and Thursday have been amended and brought forward one week. Tuesday: Winners Trophy will start next Tuesday 28th October with November 11th being an open session. Thursday: Summer Ladder will start on Thursday 30th October with the 13th November being an open session. Volunteer Register: in case of a medical emergency. If you are a doctor, nurse or first aider and would be willing to be on the Emergency register, can you please email the office and the sessions you would normally attend.

T ournament Results: North Island Teams: 5th: Jane Lennon / David Taylor / Tania Lloyd / Hugh Grosvenor Crockfords Intermediate Pairs: 1st: Ian Beattie / Rex Green 2nd: Frank Stewart / June Jung Crockfords 5A: 1st: Max Morrison / Tony Quinlivan 2nd =: Jenny Wilkinson / Tina McVeigh and David Mikarea / Les Frater Crockford’s Restricted Open: 1st: Alan Schroeder / Partner 2nd: Jane Walders / Shawn Adriel-Ai 3rd: Megan Eddy / Sam Gurney Volunteers wanted for the upcoming Tournament Director Assessment Weekend Dates: Sat 25/Sun 26/Mon 27 October The volunteers will be used for scenarios – they are ‘players’ at a table, we provided them with a situation and the directors each come over, one at a time, to make a ruling. We need 4 people at any one time. Sign up list on the foyer noticeboard. Upcoming Tournament: Loveblock NZ Wide Pairs – Friday evening 17th October Christchurch All Grades 8B Pairs – 18th October Enter online (NZB website) Volunteer spare players wanted for this Saturday’s tournament. Please let the office know if can help. Canterbury Interclub Teams: Date & Time: Sunday, November 2nd, 10 am Venue: Crockford’s Bridge Club If you wish to be put forward for consideration to represent the Club please enter your names in the foyer or email the Club. Entries can be as teams or pairs. The tournament sub-committee will select teams to represent the Club in the three categories: Junior, Intermediate, & Open (Categories based on NZ Bridge rating points). The Club pays for the entry fees. Sign up in the foyer or email the Club. Club Trophies: Please bring any trophies back to the Club for engraving this year’s winners.

Saturday Night bridge: This Saturday night at 7pm sharp! Note: Concessions Cards can be used. Upcoming Tournaments: Loveblock NZ Wide Pairs – Friday evening 17th October Christchurch All Grades 8B Pairs – 18th October Enter online (NZB website) Club Trophies: Please bring any trophies back to the Club for engraving this year’s winners. EFTPOS Receipts: Reminder: Please put your name on the front side of the EFTPOS ticket. Property Development at the front of the Club’s Car Park: Fencing will be erected next week in front of the Club’s property ready for the start of building apartments next month. The building process may take up to a year to complete. This development will have off-street parking for the owners although members may want to consider car-pooling to Bridge in the future.

